- Complimentary Hotel Transfers
- Informative Wine Guide
- Wine Tasting at 4 Cellar Doors In Gibbston
- Complimentary WIFI
Last-minute availability alert! Australia East Coast tours for Feb & March are almost sold out – Secure your dates today. Book Now!
Last-minute availability alert! Australia East Coast tours for Feb & March are almost sold out – Secure your dates today. Book Now!
Travel in style and visit Central Otago’s finest off the beaten track wine cellars, including a trip to the famous Gibbston Valley underground wine cave. While your lovely and charismatic guide shows you through the wonders of the wine region, you’ll be able to enjoy over 18 spectacular cool climate wines and additional tasty lunch (additional cost ordered on the day).
Altitude Wines is all about pairing good wines with good people and having a good time whilst doing it, so whether you are an adrenaline junkie calming your nerves after a big day, a sightseer looking for those jaw dropping views, or just here for the wine, this tour will bring you an experience like no other.
Enjoy over 18 tastings across 4 cellar doors in the Gibbston Region.
Optional winery lunch (additional cost, ordered on the day)
Take home an Altitude branded red wine glass as a souvenir.
Be hosted by a fun and friendly wine certified guide.
Complimentary Wi-Fi and Water.
Learn how to view, smell, and taste wine for colours and notes.
Complimentary Queenstown hotel transfers.
Pickups available from and back to your accommodation.
Who we are
Altitude Tours Ltd, is a New Zealand owned business trading out of Queenstown, Central Otago.
1.1 Once you have clicked ‘process my booking’ your credit card will be charged the full amount owing in New Zealand dollars. A window will then appear allowing you to check your booking details. Please email us immediately if any details are incorrect. A sales consultant will then process your booking request and send your confirmation via email promptly. Please note that our office hours are 7.30am – 6.30pm 7 days.
1.2 This booking confirmation becomes your proof of payment.
1.3 If you are unsure which tour or services you require, please contact one of our experienced Queenstown based sales consultants for advice before you finalize your booking.
1.4 The business name that will appear on your credit card statement will be Altitude Tours.
2.0 Cancellation, Changes and No Shows
2.1 If a booking is cancelled by Altitude Tours Ltd and you are unable to reschedule, you can contact us for a full refund. Please explain the reason for the refund and the person you spoke to. We will then credit your card the refund amount and email you with confirmation.
2.2 If you need to reschedule, change or cancel your booking you will need to contact Altitude Tours Ltd via phone or email to get authorization to do so. All refunds are entirely at the discretion of Altitude Tours Ltd and will only be considered if sufficient notice is given.
Group Bookings & Private Charters
2.3 Cancellations received more than 7 days before the booked start time will be refunded in full.
2.4 Cancellations received between 7 days and 48 hours before the booked start time will receive a 50% refund.
2.5 Cancellations received within 48 hours of the booked start time, or no shows on the day, will not receive any refund.
2.6 Cancellation outside of 48 hours will receive a full refund. Cancellation inside of 48 hours no refund.
2.7 Altitude Tours Ltd reserves the absolute right to cancel any service as a result of weather conditions, insufficient numbers or any other unforeseen event or circumstances. In this instance, you can choose to reschedule or request a full refund from Altitude Tours Ltd.
Milford Sound Overnight Experience
2.8 Due to the accommodation component, cancellations within 7 days will incur a 50% cancellation fee. Cancellations within 48 hours of departure time will receive no refund as do no shows (missing the tour for any reason).
2.9 Altitude Tours Ltd reserves the absolute right to cancel any service as a result of weather conditions, insufficient numbers or any other unforeseen event or circumstances. In this instance, you can choose to reschedule or request a full refund from Altitude Tours Ltd.
2.10 If due to COVID enforced travel ban or lockdown, or if you are directly impacted by COVID (such as being identified as a close contact and required to self isolate), and your tour cannot be attended but it’s already within the cancellation period stated above, we will honour the booking value as credit for 12 months.
3.0 Extended terms and conditions
3.1 Altitude Tours Ltd accept no responsibility for any loss or additional expenses arising from changes, delays or cancellations of the services provided.
3.2 We advise that all tours may carry a degree of risk and that by participating in the tour or service provided by Altitude Tours Ltd you are expressly assuming those risks personally and are releasing Altitude Tours Ltd from any liability, claims, losses, damages or expenses.
4.1 Altitude Tours Ltd is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders and to personalise your shopping experience with us; that’s all.
4.3 By agreeing to our Terms & Conditions you give Altitude Tours Ltd permission to email you occasionally with promotional material.
4.4 Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
5.0 Security Policy
5.1 Altitude Tours Ltd protects your credit card transactions with powerful 128-bit Secure Sockets Layer (SSL) encryption technology. SSL encrypts all your personal and credit card details to prevent it being read during transmission over the Internet. It changes it into 1 of more than 3,000,000,000,000,000,000,000,000 different combinations (that’s 3 quadrilliard if you’re wondering). SSL safe connection, and other proven secure transaction technologies, safely protect all Altitude Tours Ltd customers who book online via our secure website.
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If you need help with an existing booking please email us at [email protected], if your enquiry is urgent please follow up your email with a quick call on +61 2 5633 1149 so we can help you.
Absolutely, we understand that paying off a big trip in one go isn’t always that easy. We offer flexible payment plans to suit all types of travellers with zero interest or fee’s (minimum $100AUD deposit required).
We endorse the recommendation of the Department of Foreign Affairs and Trade that all travelers take out travel insurance. If you already have Travel Insurance please understand that it is your responsibility to ensure that your Travel Insurance covers you for all of the adventure style travel you have booked with us.
Absolutely, just let us know your preferred start and finish location and we’ll make it work.
There is definitely no wrong way. We recommend either taking a WHIMIT or Hop on Hop off bus pass such as Greyhound or renting a campervan with some mates and hitting the open road. If you feel like getting pretty adventurous and want to get amongst the true Australian terrain, a 4WD may be better suited for you. Enquire now and we can help you find the most suitable transport option.
We get it. Life is all about the unexpected, especially when you are travelling. If you are unable to make your pre-arranged tour you will need to reach out to our support email so we can give you a helping hand. In all cases we strongly recommend having a valid travel insurance policy which covers you for unexpected cancellations.
Yes. All of our packages are customisable so if you would like to make any changes please contact our team.