Travel Insurance is compulsory for your tour. Your Group Leader will ask to see proof of your cover before your trip begins.
You can start chatting to other travellers in your group before you leave home. Just go to the Intro Travel Facebook page, click on ‘Groups’ and choose your country.
You will be personally contacted by your group leader via email approximately 1 week before your start date to confirm your transfer and connect you with other group members.
If your flight is cancelled or rescheduled and your arrival details change, please let your agent know as soon as possible to then advise Intro. If you’re already on your way and your connecting flight changes, please let Intro know so they can still be at the airport to meet you.
IMPORTANT: You NEED to fill in the DOB of your customers in the Pax details tab. Intro needs this to confirm bookings.
Supplier Notes
Download the Intro Travel app on the App Store or Google Play to see Important Notes (travel insurance, flight cancellations, airport pick up, entry requirements, full packing lists and more).
You can log in to manage your booking on the INTRO Check In portal. It is strongly recommended passengers enter and reconfirm all their important information, contact details and arrival information at least 20 days prior to departure.